Common questions.
Who can open a trade account?
KGK One is a B2B platform — accounts are for registered jewellers, wholesalers, designers and brands. Sign up and our trade desk will verify within one business day.
Are prices on diamonds and gemstones live?
Yes. The lab-grown diamond and gemstone feeds are dynamic. Sign in to your trade account to reveal pricing and place a hold.
Where are natural diamonds sold?
Our full natural-diamond inventory lives on the dedicated B2B platform at kgkdiamonds.com. The link in the Diamonds menu takes you there directly.
What is the lead time for custom manufacturing?
Six to eight weeks for first samples on bespoke designs; faster for repeat work against existing tooling. Talk to a representative for a firm date.
Do you ship internationally?
Yes — from any of our offices in India, Dubai, Antwerp, Hong Kong or New York. The trade desk will route based on duty, lead time and your standing instructions.
Something not covered here? Drop the trade desk a note at any time.
